Payment ASSIST
Payment by credit card ASSIST
Payments accepted:
Visa / MasterCard cards of all types, as well as Belkart (Белкарт) system cards.
Payment is made via the Internet in real time.
* CVV2 / CVC2 is a three-digit control number that is printed on the back of a bank card. This number is usually printed in the upper right corner of the special signature strip. Entering a number is necessary to make sure that the card is used by the current owner.
To pay by credit card:
place an order in the online store flower-shop.by and go to the payment page;
press the "pay" button;
enter bank card details and click "continue";
Online payment security:
When choosing to replenish an account using a bank card, payment processing (including entering a bank card number) occurs on the ASSIST electronic payment system website, which has passed international certification.
In the ASSIST system, payment security is ensured by using the secure SSL 3.0 protocol for transferring confidential information from the client to the ASSIST system server and further processing in the processing center. This means that your confidential data (card details, registration data, etc.) do not go to the online store, their processing in the processing center is completely protected and no one, including flower-shop.by, can receive personal and bank data of the client.
In addition, when processing payments by bank cards, the secure 3D-Secure technology is used, which is required by the international payment system VISA.
In order to avoid cases of various kinds of unlawful use of bank cards when paying, all deposits made on the Site and prepaid with a credit card are checked by the Site. According to the rules of international payment systems, in order to verify the identity of the holder and his eligibility to use the card, the customer who has completed the account replenishment is obliged to provide a copy of two pages of the bank card holder’s passport — a spread with a photo, as well as a copy of a bank card with both sides (the card number must be closed, except for the last four digits). The site reserves the right to cancel the replenishment of the account without explaining the reason, including if the specified documents are not provided by the Client (by fax or e-mail in the form of scanned copies) within 14 days from the date of replenishment of the account or if there are any doubts about their authenticity.
The order of payment by credit card on the Internet:
Check if the bank card is intended for payments on the Internet (this information will be provided by the Bank issuing the Buyer).
Click on the "pay" button
flower-shop.by redirects you to the ASSIST authorization server.
The ASSIST authorization server establishes a connection with the Client via a secure protocol (SSL 3.0) and receives from the Client the parameters of its bank card (card number, card expiration date, card holder’s name in that transcription, as indicated on the card).
Bank card data must be entered and confirmed on the payment page within 40 minutes (timeout for entering payment instrument data). After 40 minutes, payment is closed due to the expiration of the waiting period.
The ASSIST authorization server preprocesses the received information and transfers it to the settlement bank of the system (hereinafter referred to as the Bank).
The Bank checks the availability of such an online store (in this case, sendflowers.by) in the System, and checks whether the operation complies with the established system restrictions. Based on the results of the checks, a ban or permission to authorize the transaction to the card payment system is formed.
If the authorization result received from the card payment system is positive:
The Bank passes the positive result of authorization to the ASSIST authorization server;
The authorization server transmits a positive authorization result to the Client;
flower-shop.by, having received confirmation of authorization permission, provides a service (carries out payment for the order).
If authorization is denied:
The bank transfers the payment refusal to the ASSIST authorization server;
The authorization server sends flower-shop.by a refusal with the order number;
A letter is sent to the client stating the reason for the refusal of authorization.
Reasons for refusal may be as follows:
The issuing Bank of the Client does not support the secure 3D-Secure payment processing technology, which is required by the international payment system VISA, Master Card;
There are not enough funds on the card to pay for the order;
The issuing Bank of the Client has established a ban on payment on the Internet (some banks put a ban on payment via the Internet, for fear of fraud);
Bank card data entry timed out (must be entered within 40 minutes);
The entered data was not confirmed by the Client on the payment page, data format error, etc.
Depending on the reason for the denial of authorization to resolve the issue, you can:
Retry payment attempt, but not earlier than in 20 minutes;
Contact the issuing bank for clarification;
If the Bank cannot solve the problem, repeat the payment attempt using a card issued by another Bank.
The procedure for payment of the order with a Belkart (Белкарт) credit card
To increase the security of making a payment using a BELKART card, the necessary actions are taken to additionally authenticate the buyer in real time, for which the BELKART Internet Password is requested for the card holder. In case of successful completion of the authentication of the buyer — the cardholder — a request is generated to make payment in real time.
For direct authentication, the cardholder must enter his Internet Password BELKART in the window that appears. After entering the correct BELKART Internet Password and a successfully completed request to the Bank to make a payment, a window appears with the final result — the purchase order in the flower-shop.by online store was paid successfully.
For more information visit our Frequently Asked Questions section or contanct our manager for more information.